Thank you for choosing https://eleyoprofessionals.com. We are dedicated to providing you with a seamless and reliable shipping experience. This Shipping Policy outlines important information regarding shipping methods, delivery times, and related procedures. Please review this policy to understand how we handle shipping and delivery of your orders.

1. Order Processing Time:

   1.1 Processing Time: Upon receiving your order, we will begin processing it within [number of business days]. During this time, we will verify your payment, confirm product availability, and prepare your order for shipment. Please note that processing time does not include weekends or public holidays.

   1.2 Order Changes: If you need to make changes to your order, such as updating the shipping address or adding/removing items, please contact us as soon as possible. We will make every effort to accommodate your request; however, changes may not be possible once the order has been processed or shipped.

2. Shipping Methods and Delivery:

   2.1 Shipping Options: We offer various shipping options based on your location and the size/weight of the items in your order. During the checkout process, you will be presented with the available shipping methods for your specific order.

   2.2 Estimated Delivery Time: The estimated delivery time is calculated from the date of shipment, not the date of purchase. Delivery times may vary depending on factors such as the destination, shipping method, customs clearance procedures (for international orders), and unforeseen circumstances. Please refer to the estimated delivery time provided during checkout as an approximate guideline.

   2.3 Shipment Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or through the selected shipping carrier’s website.

   2.4 Delayed or Missing Shipments: In rare cases, shipments may be delayed or go missing due to unforeseen circumstances, such as extreme weather conditions or logistics disruptions. If you experience a significant delay or if your shipment does not arrive within the estimated delivery time, please contact our customer support team. We will work with the shipping carrier to resolve the issue and provide you with updates on the status of your shipment.

3. Shipping Restrictions and Customs:

   3.1 International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of the shipment is responsible for any additional charges imposed by customs authorities.

   3.2 Shipping Restrictions: Certain products may have shipping restrictions based on their nature, legal requirements, or destination regulations. If any restrictions apply to your order, we will notify you during the checkout process or through a follow-up communication. It is your responsibility to comply with any applicable shipping restrictions.

4. Address Accuracy and Delivery Issues:

   4.1 Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered shipments due to incorrect or incomplete address information provided by the customer.

   4.2 Delivery Attempts: The shipping carrier will typically make multiple attempts to deliver your package. If no one is available to receive the shipment, a notice may be left to arrange for a re-delivery or pickup at a designated location. It is the customer’s responsibility to follow the instructions provided by the shipping carrier to ensure successful delivery.

5. Contact Us: If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at info@eleyoprofessionals.com. We are here to help and will be happy to address your concerns.

Please note that this Shipping Policy is subject to change without notice. The most current version will be posted on our website.

Thank you for choosing https://eleyoprofessionals.com. We appreciate your business and strive to provide you with a seamless and satisfactory shipping experience.